WellnessLiving Release Highlights | May 2026 (Version 26.73) 

Last Updated on 26 May, 2026

The biggest opportunities for growth are often the ones already inside your business — the leads who never booked, the past clients who drifted away, and the loyal members who wanted a reason to stay engaged longer.

Release 26.73 is built to help you close those gaps. This update introduces smarter ways to improve retention, strengthen referrals, speed up daily operations, and create more connected client experiences across every stage of the customer journey.

From turning members into referral drivers with Guest Passes to rewarding loyalty with Priority Booking and improving front desk efficiency, every update is designed to help you save time, reduce manual effort, and grow more consistently.

Let’s dive in.

Improve Email Deliverability

Your campaigns work better when clients actually see them.

Verifying your email domain inside WellnessLiving helps improve inbox placement and protects your marketing visibility as Google and Yahoo continue tightening email requirements.

Reach Clients Faster With SMS

Message Center helps you connect with clients across both email and text messaging.

Combining SMS with Marketing Suite campaigns gives businesses a faster way to drive responses, follow up with leads, and turn more conversations into bookings.

Turn Your Website Into a 24/7 Booking Assistant

CAASI helps answer questions, guide bookings, and engage visitors automatically — even after hours.

It’s an easy way to reduce missed opportunities, improve client responsiveness, and create a stronger online booking experience.

Grow Through Referrals With Guest Passes

The new Guest Passes feature makes it easier for members to invite friends directly through the Achieve app.

Businesses can control eligibility, expiration settings, and usage frequency while turning loyal clients into an active source of referrals and first-time visits.

Reward Loyal Clients With Priority Booking

Priority Booking by Client Group lets businesses create exclusive booking windows for premium memberships.

Offer VIP clients earlier access to classes, appointments, and events while creating a more valuable and loyalty-driven membership experience.

Keep Front Desk Lines Moving

The upgraded auto check-in experience now makes blocked check-ins easier to resolve with clearer notifications and direct profile access for staff.

Successful check-ins also display simplified confirmations that automatically close after a few seconds to support faster client flow during busy hours.

Create a Faster Booking Experience

The appointment booking experience inside the client profile has been refreshed with a faster, more intuitive, and mobile-friendly design.

Businesses can also now display itemized package pricing during checkout, helping clients better understand charges and billing frequency before purchase.

Manage Martial Arts Promotions From Mobile

Martial arts businesses can now manage belts and promotions directly inside the Elevate Staff App.

Staff can track student progress and update ranks without leaving the client profile, making progression management faster and more convenient.

Faster Scheduling and Better Billing Visibility

The Elevate schedule now loads faster and more reliably to support busy staff workflows.

Businesses also gain more control over account balance visibility and can now generate PDF account statements with real-time balances and direct payment links.

Deliver a More Flexible Brand Experience

Businesses can now display job titles instead of staff names on client-facing schedules.

This creates a cleaner, more consistent experience while giving businesses greater flexibility in how schedules are presented.

Smarter Reporting Updates

The Unpaid Visit Details Report now includes date of birth and last attended visit information to help staff resolve issues faster.

The Booking Source Report has also been refreshed with clearer labels and improved icons for easier reporting visibility.

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Thanks to all the customers who helped shape this release through feedback and feature requests. Check out our full Release Notes to explore all the exciting new updates and let us know what you think—we love hearing from you!

Not part of the WellnessLiving community yet? We’d love to get to know you, too! Book a free, no-commitment demo today.

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WellnessLiving Release 26.73 FAQs 

How do member-invite guest passes drive growth? 

Guest passes attached to a membership give your members a built-in reason to invite friends. Every invite is a warm introduction from a trusted client, which converts at far higher rates than cold prospecting. Setting eligibility, expiration, and frequency rules keeps the offer profitable and the experience consistent. 

Why does priority booking matter for top-tier memberships? 

Premium memberships need premium benefits that clients can feel. First access to popular classes, appointments, and events is one of the clearest. It gives your best clients a tangible reason to stay on a higher tier and gives your team a clear value story at the point of sale. 

How can faster check-ins improve front desk operations? 

When a scan fails, the seconds spent figuring out why add up across a whole rush hour. Surfacing the client’s photo, name, service, and block reason on one screen lets staff act in a glance. Successful auto-scans keeps the line moving.  

What changes when an account statement includes a live balance and a payment link? 

Most outstanding balances are lost in the follow-up: an exported report, a separate email, or an invoice in another system. A single statement with a live balance and a one-click payment link removes those steps and gets you paid faster. 

How does AI improve booking conversion outside business hours? 

Most online visits don’t happen during your office hours. An AI front desk that answers detailed questions and books clients overnight captures bookings you’d otherwise lose to the next day’s email queue. Combined with marketing automations and lead capture, it turns interest into bookings while your team sleeps.