How Neaumix Fit Scaled from 2 to 13 Locations with WellnessLiving
Last Updated on 14 April, 2025
From Mindbody Frustration to Seamless Growth
When Melissa Chavez founded Neaumix Fit in 2015, she had a vision: build a fitness community that combined Pilates, barre, cycling, and yoga under one roof. But as the brand grew and she began franchising, her software—Mindbody—couldn’t keep up.
“The growth of their company was not in line with mine. The decisions they were making didn’t make sense for me as a customer.”
Melissa knew she needed a better solution to manage her growing business. She chose WellnessLiving—and everything changed.
“We felt like we had that family experience with WellnessLiving. Somebody actually called us back, followed up, and supported us through the entire migration.”
Why Neaumix Fit Left Mindbody
- Lack of Support: “We weren’t getting the help we needed when issues or outages happened.”
- Cumbersome Multi-Location Management: Reporting and operations were difficult to scale.
- Poor Customer Experience: “It became expensive, and the service didn’t reflect what we were paying.”
With WellnessLiving, Melissa found a responsive team, a more intuitive system, and the tools to support every new location from day one.
20% Revenue Boost Right After Switching
Shortly after the switch, Neaumix Fit saw an immediate lift in revenue—without any major operational changes.
“We discovered we weren’t collecting all we should’ve been. Switching fixed those issues overnight.”
With transparent, user-friendly reporting, the Neaumix team could easily track performance, reduce revenue leakage, and run each studio more efficiently.
4 Ways WellnessLiving Powers Neaumix Fit
1. Franchise Operations, Simplified
Neaumix Fit runs everything through WellnessLiving, from scheduling and reporting to franchise dues and waiver management.
- Melissa and her team manage reporting across all locations from one dashboard
- Staff can easily check waivers and track first-time visits
- New franchisees get up and running fast
“WellnessLiving is everything to us because we manage all of our reporting. This is how our franchisees run their entire business… It’s really plug and play. We can train our oncoming franchisees from afar.”
2. Effortless Client Communication
Melissa uses WellnessLiving’s built-in email tools to send updates about events, certifications, and new classes.
- Create and send branded emails with graphics in minutes
- Pull client lists by date or location directly from reports
- Use the mobile app to stay connected on the go
“We’ve got over 1,400 active clients at our newest location already, and we’ve only been open a few months!… Especially for my new franchisees who don’t have a lot of experience with email, this makes it so easy.”
3. Better Client Experience from Day One
With first-visit indicators and real-time waiver tracking, staff can personalize the client experience without added admin work.
- Know exactly who’s new before class starts
- Confirm waivers in seconds from the schedule
- Deliver a five-star experience that keeps clients coming back
“We love that there’s a little badge that shows it’s a client’s first visit. It helps us be really organized.”
4. Scheduling Made Simple
Managing daily operations across multiple locations can be overwhelming—unless your system makes it easy.
- Staff check rosters, mark attendance, and track client activity from one view
- Owners toggle between locations quickly
- Everyone stays in sync, no matter how fast the business grows
“It’s so easy to use. Easier than anything I’ve ever used in the past.”
Easy Expansion to New States
Neaumix Fit recently opened its first studio outside of California and has plans to open in several more states.
“Having locations out of state is exciting, and WellnessLiving made it so easy for us.”
Every new studio launches with WellnessLiving as its foundation—making growth repeatable, scalable, and efficient.
Ready to Grow Like Neaumix Fit?
Whether you’re managing one location or planning your 25th, WellnessLiving gives you the tools to:
- Centralize your reporting, scheduling, and client management
- Stay connected through built-in email and mobile access
- Support franchisees with plug-and-play training
- Create standout experiences for new and returning clients
“Thank you, WellnessLiving, for making it so easy for us, our instructors, and our clients. We really appreciate you.”
👉 Book Your Free Demo to see how WellnessLiving can help your studio grow—just like it did for Neaumix Fit.
