Customer Spotlight: Centre de Therapie Allison Weiss
Last Updated on 13 April, 2026
A hands-on therapy clinic in Montreal focused on one-on-one care, building a smoother back-office experience for staff and clients alike.
1. Introducing Centre de Therapie Allison Weiss
Centre de Therapie Allison Weiss is a Montreal, Quebec-based therapy clinic offering one-on-one osteopathy, massage, and muscle therapy. Led by Allison Weiss, the centre has grown into a team of 12, including 9 therapists and 3 receptionists, with appointment lengths ranging from about 30 minutes up to two hours.
They offer a range of holistic health and wellness services focused on relaxation, recovery, and physical function. Their services include massage therapy, osteopathy, lymphatic drainage, movement therapy, stretching sessions, and energy treatments like Reiki, all tailored to reduce stress, relieve pain, and support overall well-being.
In addition to treatments, the clinic also sells a small selection of in-store products like creams, candles, and meditation tools.
2. Why They Chose WellnessLiving
Allison is transitioning her clinic from Mindbody to WellnessLiving, with a clear priority: making the switch carefully and confidently for her team. As she put it, “I just want to be sure that everybody is ready to do the moving. She’s planning to run both systems in parallel for a period of time.
With a reception-driven scheduling style and a team that prefers familiar workflows (“My therapists are really old-fashioned, they like it like that”), having structured onboarding, training calls, and a dedicated data migration path was key to moving forward without disrupting day-to-day operations.
Her team is excited about tools that will make their lives easier and not more comiplicated, like:
- integreated payments
- client message center
- direct mail support
- staff management tools
- client review collector
3. What They’re Building
During onboarding, Allison has already begun setting up services and purchase options, and she’s focused on getting the foundations right: business policies, location settings, staff profiles, schedules, and role permissions for receptionists versus therapists.
A major piece of the build is ensuring continuity from Mindbody, especially for what her front desk relies on most. Allison emphasized migrating all the customers, package balances for prepaid treatment bundles, and the clinic’s schedule so future booked appointments don’t need to be recreated. She also asked to bring over the client history so the team can still see “when the last time he came, what he bought, with whom,” going back at least one year.
For now, bookings will remain phone-based, while keeping the door open to adding online booking later once the team is fully comfortable in the new system.
4. What Success Looks Like
For Allison, success with WellnessLiving is a smooth, well-prepared transition that her staff can adopt with confidence.
With accurate package tracking, cleaner scheduling, and clearer staff setup (including commission structures that vary by therapist), Centre de Therapie Allison Weiss is setting itself up to run a more streamlined operation while continuing to deliver the same personalized care their community already trusts.
Want to follow along their journey? Check out their Instagram!
Have a massage clinic or wellness center or your own that needs a modern scheduling and client management system? Book a free, no-commitment demo of WellnessLiving today!
