The Healing Haven Collective: Ritual Wellness in Akron
Last Updated on 5 November, 2026
How two Akron practitioners who met through stretch therapy built a multi-modality wellness center — and chose WellnessLiving to hold a credit-based model spanning four disciplines.
Glide Like a Butterfly. Flow Like a Bee.
That is the tagline of The Healing Haven Collective, located at 481 W. Market Street in Akron, Ohio. A reference to the strength of Muhammad Ali and a precise description of what happens inside the studio — movement that is both grounded and fluid, strong and quiet.
Cortni Tyson spent a decade as a massage therapist before deciding that the work she wanted to do could not live inside any single modality. Stretch therapy was where she and her business partner, Sherria Black, first crossed paths — Cortni working hands-on, Sherria teaching yoga. The more they collaborated, the clearer the gap in the local market became. Clients did not need another massage studio or another yoga studio. They needed a place where stretch, massage, yoga, and recovery were treated as one connected practice.
That place became The Healing Haven Collective, in Akron’s I PROMISE neighborhood — up the street from the LeBron James Family Foundation’s House Three Thirty. Luxury wellness, rooted in intention and restoration. That is the brand promise. The studio was designed to deliver on it.
A Boutique Wellness Center With a Distinct Point of View
The Healing Haven Collective is a wellness center, not a yoga studio and not a spa. Cortni and Sherria are careful about that distinction. Stretch therapy is the core service. Massage and yoga sit alongside it as mobility maintenance. The recovery side — contrast therapy, sauna, a soundscape reset room, Normatec compression, an herbal tea bar — is built to be experienced as part of the same ritual, not as an add-on.
“Our core service is stretch, and then our massage and yoga is for mobility maintenance. They’re each kind of the core service, but our focus is stretch thearpy as the main.”
The studio caps at ten. Cortni is the licensed massage therapist and stretch practitioner. Sherria teaches yoga and stretch. Family members handle the front desk: tours, check-ins, consultations. The operation is boutique by design, and it will stay that way.
What The Healing Haven Collective Offers
The service menu runs across four disciplines. Stretch therapy sessions run 30 and 60 minutes and are positioned as the signature offering. Massage therapy is available in multiple durations, with a couples option for partners booking simultaneously. Yoga runs in restorative and all-levels Vinyasa formats, capped at ten participants per session.
Recovery amenities are bookable in 30-minute increments: a contrast therapy room with hot and cold plunge, a sauna, a Normatec compression room, the Revive Room, and the Reset Room — a soundscape space with chaises and beanbags built for stillness. The herbal tea bar is self-serve. Locally sourced retail, including cold-pressed juices from a local supplier and branded merchandise, rounds out the offering.
Memberships — the Practice, the Ritual, and the Lifestyle — anchor the revenue model. Each tier gives members a pool of credits to spend across the full menu. Credits are weighted by service: shorter amenity sessions cost fewer credits, longer massage or stretch sessions cost more. The goal is to keep clients moving between modalities rather than locking into one. A Founders Membership tier gives early members more credits at the same monthly rate. Drop-ins, single-service packages, and consultation appointments sit alongside the membership tiers.
Why Cortni and Sherria Chose WellnessLiving
Cortni and Sherria evaluated several platforms before making the call. Most handled scheduling but forced workarounds everywhere else. WellnessLiving handled everything in one place, and that consolidation was the deciding factor.
“I felt like you guys had a little bit more of everything all-in-one,” Cortni said, “with POS and the retail, customer profiles and credit system, rewards program, and all of that.” WellnessLiving was just what she was looking for. A single system that covered everything without requiring additional tools.
The credit-based membership model was the harder test. Credits were weighted by service length and modality, across appointments, classes, and bookable amenities, all under auto-renewing memberships with attendance restrictions. That is not standard studio software logic. WellnessLiving’s time-based session passes, purchase option engine, and shared client relationships handled the model natively.
The recovery rooms added another constraint. The sauna, contrast therapy suite, Normatec room, and Reset Room needed to be reservable as standalone spaces, independent of any practitioner’s calendar. WellnessLiving’s asset-based booking solved a problem that had blocked other platforms during their evaluation.
The branded app sealed it. Both founders wanted the business on their members’ home screens under their own name. “That branded app, that’s really definitely sets us apart from our competition,” Cortni said. The higher-tier plan included unlimited push notifications, an announcement feature, and in-app reviews — all without a separate marketing platform.
What Akron Gains
The I PROMISE neighborhood now has a crucial resource it did not have before. A wellness center where someone can book a stretch session, move to the sauna, close the day in the Reset Room, and leave feeling like a different version of themselves than the one who walked in.
Cortni and Sherria built this because they watched clients need it — in the rooms where they were already working, one practitioner at a time. They saw what happened when stretch, massage, and yoga were treated as connected rather than separate. They decided to build the place where that connection could happen consistently, for anyone who needed it.
Akron is a city that takes community seriously. Putting a luxury wellness center — rooted in intention and restoration, named after the habit of stillness — a few doors from the LeBron James Family Foundation is not an accident. Cortni and Sherria knew exactly where they wanted to build it, and exactly who they were building it for.
Want to follow along their healing journey? Check out the Healing Haven Collective on Instagram!
Opening a multi-modality wellness center and need a platform that can handle credit-based memberships, bookable amenities, and a branded client app under one roof? Compare WellnessLiving to Mindbody and other studio software with a free, no-commitment demo today!
