Behind the Build: Meet the Customers Who Shaped Release 25.70

Last Updated on 16 December, 2025

Every WellnessLiving feature we create begins with the people who use our platform. Release 25.70 includes exciting enhancements inspired by owners who asked for better tools for managing their clients and business. 

Meet the customers who helped shape Release 25.70 and learn how their feedback influenced each update. 

Group bookings for friends and family 

📍Appleton, WI – Visit Unleash Studio: Mind, Body, Bungee 

Jen Kalz, Unleash Studio: Mind, Body, Bungee owner, wanted a simple way for clients to book spots for friends and family in a single flow. She also asked for clear visibility into availability and eligibility to avoid booking errors.  

Her feedback inspired the new group booking experience, which allows clients to book multiple attendees at once. This helps businesses like yours fill more spots while delivering an easy booking experience. 

Flexible late cancel and no-show rules  

📍Ferndale, WA – Visit Flow Motion 

Alyssa Spring’s clients at Flow Motion wanted more flexibility when life got in the way. They prefer keeping their studio visits and paying a fee instead of losing the value of their visit. As a business owner, Alyssa also wanted the option to return a visit without sacrificing revenue. Those insights led to flexible late cancel and no-show rules that give owners full control over how visits and fees are handled while maintaining positive client relationships. 

Secure client record deletion  

📍Toronto, ON – Visit The Body Engineers 

John Murphy, owner of The Body Engineers, advocated for more efficient ways to manage client records. This release introduces secure client record deletion with soft and hard delete options. Staff must confirm the action before proceeding, and profiles tied to active services or billing are protected. 

Thanks to John, owners now have better data management and greater administrative control. 

Visits milestones and lifetime value cards 

📍Sherman Oaks, CA – Visit Dragonfly Cycle + Train  

Jessica Lewis of Dragonfly Cycle + Train wanted a high-level overview of client engagement without having to analyze data line by line. Her request led to new summary cards that show lifetime visit ranges and value metrics at a glance. These clear, mobile-friendly summaries help businesses easily identify loyal clients and track engagement patterns. 

Enhanced client review reports 

📍Dublin, California – Visit The Well Studio 

Ron Kodl, owner of The Well Studio, identified that previous client reviews reports lacked clarity. His feedback guided a full report cleanup that introduced clearer terminology, improved organization, and a more complete view of client feedback. This makes it easier for businesses to understand trends and improve service quality. Thanks, Ron! 

Clear attendance and purchase details in the Achieve App 

📍 Grand Rapids, MI – Visit Funky Buddha Yoga 

Cathy VanKuiken, owner of Funky Buddha Yoga, highlighted that clients using the Achieve App couldn’t easily see when their passes or memberships would expire. To resolve this, expiration dates are now shown on all active purchase options in the Purchases tab. This enhancement helps clients efficiently manage their memberships and reduces support questions for staff. 

Fast, clean access search for purchase options 

📍Colorado Spring, CO – Visit Pole Revolution

Krista Mauss, Pole Revolution owner, wanted an efficient way to grant service access when setting up purchase options. Her feedback resulted in a cleaner search experience with nested categories that clearly separate active and inactive services. This makes it faster and easier for staff to locate the correct items and accurately assign access. 

Thank You for Helping Shape Release 25.70 

To everyone who shared insights and ideas, thank you for helping us build a stronger platform. Your feedback guides every release and helps us support you, your team, and your clients. 

Want to help shape the next release? We’d love to hear from you. Let us know in the WellnessLiving Community Forum or reach out to support@wellnessliving.com.