Behind the Build: Meet the Customers Who Shaped Release 26.72

Last Updated on 6 April, 2026

Behind every great feature is a customer who knew exactly what their business needed.

Release 26.72 is the largest release in WellnessLiving history, and it’s filled with new features and major enhancements inspired by the real-life needs of fellow business owners and leaders. Here, you’ll meet the customers who shared ideas that helped drive this release, and see how what they shared turned into meaningful improvements for our whole community of wellness, fitness, and beauty businesses.

Pre-built marketing automations

📍 Loch Arbour, New Jersey — Visit Yoga With Love

Claudine Fenniman, Director and Owner of Yoga With Love, told us what many studio owners already feel: You know marketing matters, but figuring out where to start can be overwhelming, especially when you’re already running classes, managing staff, and taking care of clients.

Claudine’s feedback helped shape the pre-built marketing automations inside Marketing Suite 2.0. These are ready-to-use campaigns designed specifically for fitness, wellness, and beauty businesses — including lead nurture sequences, win-back campaigns, and engagement workflows. You can choose and activate a sequence with just a few clicks. No marketing experience needed, no emails to write from scratch.

Email domain verification

📍 North Vancouver, British Columbia — Visit Griffins Boxing and Fitness

Dave Brett, Owner of Griffins Boxing and Fitness, knows that every touchpoint with a client reflects your brand. He raised a question that many business owners have been thinking: Why are my emails going out from a generic no-reply address instead of my own domain?

Dave’s feedback helped drive email domain verification in Marketing Suite 2.0. You can now send all campaigns and automations from your own verified business domain — reinforcing your brand with every message, improving inbox placement, and giving clients the confidence to hit reply.

Guest bookings

📍 Houston, Texas — Visit Life Fit Gym

Valeria Fraire at Life Fit Gym highlighted how important it is to remove barriers for first-time visitors. When a client wants to bring a friend to class, the last thing you want is a registration process standing in the way.

Her insight helped shape guest bookings in Release 26.72. Clients can now book a class and include a guest who doesn’t have a WellnessLiving account. The system creates a guest profile automatically — no paperwork, no friction, and one less barrier between a new face and your front door.

Invite a friend

📍 Rio Rancho, New Mexico — Visit Vivify House of Yoga

Candy Jardine Morrow, Owner of Vivify House of Yoga, championed the idea of making word-of-mouth growth easier — and her support in the WellnessLiving Community Forum helped bring it to life.

With Invite a Friend, clients see a shareable link on their booking confirmation that they can send to anyone through text, email, or social media. When that person books through the link, the referral is automatically tracked back to the original client. It’s a simple, built-in way to turn every appointment into a growth opportunity.

Combined same-day confirmations

📍 Calgary, Alberta — Visit Evolved Strength Training Studios

Sumy Roc, Owner of Evolved Strength Training Studios, supported a simple but meaningful improvement in the Community Forum: When a client books multiple sessions on the same day, they shouldn’t receive a separate notification for each one.

That feedback led to combined same-day confirmations. The system now groups bookings made on the same day into a single message — creating a cleaner, more professional communication experience that respects your clients’ inboxes.

Clearer visit tracking for passes and memberships

📍 Mooresville, North Carolina — Visit Wisdom Movement Method Fitness

Bryan Wisdom, Founder of Wisdom Movement Method Fitness, and his team know how often clients ask the same question at the front desk: “How many sessions do I have left?” When the answer isn’t easy to find, it slows everything down.

Their feedback helped improve visit tracking across the platform. Client profiles now clearly show Used, Upcoming, and Remaining visits, along with a new Total Unused Visits count. The Visits Remaining Report gets the same upgrade — with new columns and easy export options. No more guesswork when a client needs a quick answer.

Thank you for helping shape Release 26.72

Every feature in this article started the same way: A customer took the time to share what would make their business run better. That feedback is what drives WellnessLiving forward, and Release 26.72 is the clearest example yet.

Want to help shape what comes next? Share your ideas in the WellnessLiving Community Forum or reach out to support@wellnessliving.com.

❓ Customer-Driven Product Updates & Business Impact FAQs ❓