Mindbody Ending FitMetrix? Transition Seamlessly to WellnessLiving and Spivi
If you’re a fitness studio owner using FitMetrix through Mindbody, you’ve likely heard the news: Mindbody is officially phasing out FitMetrix, and replacing it with SWARM, a third-party system that’s leaving business owners feeling frustrated, unsupported, and exposed to new challenges.
This type of change can be extremely disruptive—not just to your day-to-day operations, but to your client experience and brand trust.
At WellnessLiving, we believe your software partner should protect your data, your community, and your peace of mind. That’s why we’ve made it easy to transition to a better solution. With our latest sprint release, you can now seamlessly migrate your FitMetrix data to Spivi, a top-tier performance tracking system used by thousands of fitness businesses around the world.
Let’s break down what’s happening and how you can stay ahead.
What’s Happening at Mindbody: The End of FitMetrix
In July 2024, Mindbody quietly stopped offering FitMetrix to new customers. Now, they’re pushing existing users toward a new external platform called SWARM.
Why the change?
One major reason: FitMetrix was involved in a significant data breach—on the same day as the GPT-4 data exposure. The breach compromised user data, triggering alarm across the industry and undermining trust in the platform’s security and long-term viability.
In the wake of the breach, Mindbody is distancing itself from FitMetrix and handing off performance tracking to SWARM. But for many fitness studio owners, that’s not a viable solution.
SWARM is being criticized as:
- Clunky and unintuitive
- Poorly supported, with minimal troubleshooting or onboarding help
- Expensive, with vague ROI
- Disconnected from other critical studio management tools
If you’ve relied on FitMetrix to deliver key features like heart rate tracking, leaderboards, and post-class summaries, this shift isn’t just inconvenient—it’s costly, confusing, and potentially damaging to your client retention.
WellnessLiving Offers a Better Path: Seamless Migration to Spivi
At WellnessLiving, we know how essential performance tracking is to modern fitness businesses. That’s why we’ve created a better, safer, and fully integrated solution with Spivi, our trusted performance tracking partner.
With our latest release, you can now migrate your full FitMetrix data into Spivi—and immediately get back to doing what you do best: delivering incredible fitness experiences.
Here’s what you get:
- Full data migration – Bring your complete FitMetrix history. No lost records. No blank slates.
- Live leaderboards – Motivate clients in real time with stats and rankings.
- Gamified experiences – Drive consistency and loyalty with milestones, points, and awards.
- Automated post-class summaries – Keep clients engaged and tracking progress after every session.
- Fully integrated with WellnessLiving – No switching platforms. No double entry. Everything works together in one place.
💥 It’s not just a replacement—it’s a massive upgrade.
Whether you run a cycling studio, bootcamp, or wellness center, our solution helps you elevate client experiences, drive retention, and simplify your backend operations.
Why It Matters
This is about more than just software.
It’s about the trust you’ve built, the data you’ve collected, and the community you’ve grown. When software providers make sudden changes or push risky third-party tools, it’s your business—and your clients—that suffer.
At WellnessLiving, we’re committed to being a true partner. That means:
- We don’t sunset core features without offering a better solution.
- We protect your historical data, because your past work matters.
- We integrate everything under one roof, so you’re never stuck juggling disconnected tools.
If you’re tired of losing time, money, and client trust over platforms that no longer support you, we’re here to help.
✅ Switch to WellnessLiving and bring your FitMetrix data with you—safely, easily, and confidently. Book a demo today.
