WellnessLiving vs Mindbody: Which Platform Is Right for You?
Last Updated on 31 October, 2025
Looking for the perfect solution to help you manage your fitness studio or wellness business? Two of the most popular solutions are WellnessLiving and Mindbody.
Wondering which platform will give you the most bang for your buck? Which support team will be there for you when you need it? Then you’re in the right place.
Below, you’ll find information on how these platforms stack up in terms of customer reviews, features, pricing, and customer support to help you make an informed decision.
This guide covers:
WellnessLiving vs Mindbody: At-a-glance
| Top Talking Points | WellnessLiving | Mindbody |
|---|---|---|
| Custom-branded client app | ✅ | 💸 add-on / marketplace |
| No 20% Reserve with Google fee | ✅ | ⛔ 20% fee |
| Low payment processing fees | ✅ potential savings | ⛔ higher fees |
| Email/SMS/Push included on all plans | ✅ | 💸 upgrade required |
| 24/7 phone support | ✅ | ☑️ mixed feedback |
| Higher user ratings (Capterra/G2) | ⭐ higher overall | 💬 mixed feedback |
| Free onboarding & data migration | ✅ | ⛔ not emphasized |
Customer reviews: WellnessLiving vs Mindbody
WellnessLiving beats Mindbody on major software review sites. Check out the stats.
| Capterra Reviews | G2 Reviews |
|---|---|
| WellnessLiving: 4.4 stars | WellnessLiving: 4.6 stars |
| Mindbody: 4.0 stars | Mindbody: 3.6 stars |
The majority of these gains are due to WellnessLiving’s ease-of-use and superior customer support. Customers also say that WellnessLiving is more affordable and reliable than Mindbody.
“WellnessLiving delivered on their intentions for the technology and then some. The website for the business end is easy to use, intuitive and the WellnessLiving team do a fantastic job of monthly tech updates and communicating these updates through various channels including videos.
We love the WellnessLiving Elevate Staff App. It’s easy for staff to use with little or no training. We love having happy, returning clients who can manage their own personal accounts, profiles, purchases, bookings, and cancellations in advance of coming to the studio.”
Annalize Hazel, owner of Breathe Fitness Studio
Features: WellnessLiving vs Mindbody
When it comes to functionality, WellnessLiving and Mindbody are similar, but keep in mind that while the features do overlap, many reviewers state that Mindbody’s tools are difficult to use and buggy.
Mindbody’s customer support is also not available 24/7 (more on this later). All in all, WellnessLiving and Mindbody both offer:
- Online booking
- Online payments
- Reserve with Google
- Staff management
- Client management
- Email marketing
- SMS marketing
- Customer review requests
- Client apps
- Staff apps
- Website builder
- Website plugins
- Virtual classes
- Video libraries
Where these platforms differ is in how they split up these features into different plans. So, be sure to review the pricing comparison below.
Pricing: WellnessLiving vs Mindbody
Mindbody’s pricing is higher than WellnessLiving due to expensive core plans and add-ons.
| WellnessLiving | Mindbody |
|---|---|
| Pricing Guide | Pricing Guide |
| Base Price: $69/month ($39/first 2 months) | Base Price: $99/month |
With Mindbody, you have to choose a higher-tier plan in order to get essential marketing and communication features, but WellnessLiving includes these in every subscription. With WellnessLiving, you get automated email, SMS, and push notifications even on our lowest-priced plan, but Mindbody doesn’t include these until you upgrade to the third subscription tier.
WellnessLiving also offers a client leaderboard, client groups, fundraising, a task manager, and parent-child account linking on all plans, but Mindbody does not.
Customer support: WellnessLiving VS Mindbody
Both companies provide 27/7 customer support over the phone and online. However, customers and clients consistently rank WellnessLiving’s customer service and support above Mindbody in all areas.
Mindbody’s customer support is rated 4 stars on Capterra, and WellnessLiving has earned 4.3 stars for our customer service. We provide a full customer support resource center as well as a community forum for our clients to provide expert industry advice for each other.
5 more reasons to choose WellnessLiving over Mindbody
Still wondering which software is right for your business? Here are more great reasons to opt for WellnessLiving.
1. Get a custom-branded app that doesn’t feature competitors
With WellnessLiving, you get a custom-branded mobile app that is 100% yours. It only features your business; nearby competitors are never included.
But Mindbody app users will be able to see nearby listings and might decide to go with one of your competitors.
2. Save on credit card processing fees
WellnessLiving continuously goes to bat with merchants to lower credit card processing fees for our customers.
Compared to Mindbody, you’ll save 20-40% on fees for membership payments, class passes, and merchandise. Depending on your revenue, these savings could represent thousands per month.
3. Stop paying 20% fees for Reserve with Google
You can utilize Reserve with Google, so clients can book services directly in Google Search and Maps, without having to pay a 20% fee for this free service.
20% is a hefty cost, and as Reserve with Google gains popularity, the losses will add up. Unlike Mindbody, WellnessLiving doesn’t charge this fee.
4. Get more features in our core plans (fewer add-ons)
As you grow with WellnessLiving, the amount you save will only increase. With Mindbody, you have to pay an additional $200 per month to create your own app for clients.
With WellnessLiving, this is included in our BusinessPro and BusinessMax plans. So, once you’re ready to upgrade, you can unlock even more great features while getting the app thrown in practically for free. But if you stick with Mindbody, you’ll always pay that extra $200 per month even when you upgrade to more costly subscription tiers.
5. Take advantage of our free onboarding and data migration
WellnessLiving offers free onboarding and data migration. So, whether you’re switching from Mindbody or a plethora of apps and systems, we’ll be able to take the reins.
Our team offers a hands-on onboarding process that includes moving over your client data, products, and services. We also talk through your business goals with you and help you make the most of our marketing and analytics features.
To learn more, request a free demo with our sales team, and a representative will also walk you through a side-by-side pricing comparison based on your needs.
FAQs about WellnessLiving and Mindbody
Watch for payment-processing markups, app branding fees, premium feature upgrades, and setup costs. Some platforms charge extra for add-ons like email marketing or loyalty programs that others include in their base price.
Marketplaces can boost visibility but may also divert clients to competitors listed on the same platform. Private apps and websites avoid this by giving studios full ownership of client relationships, unlike some platforms that promote rival businesses.
Choose software that grows with you and supports multi-location management, staff permissions, advanced reporting, and automation. Scalable platforms let you expand without needing a costly upgrade or data migration later.
Small studios often find WellnessLiving more affordable and user-friendly, with built-in marketing tools and transparent pricing. Mindbody may be a good fit for some larger operations, but can feel complex and expensive for smaller businesses.
WellnessLiving offers a fully branded client app under your studio’s name, keeping clients loyal to your brand and you in control of the experience. Mindbody’s app lists multiple studios and allows them to use the same profile to visit multiple businesses.
* Mindbody is a trademark of Mindbody, Inc., and is not affiliated with WellnessLiving.
