WellnessLiving Health and Beauty Highlights | May 2026 (Version 26.73) 

Last Updated on 26 May, 2026

Growth doesn’t only come from finding new clients. It comes from creating experiences that keep people coming back, encourage referrals naturally, and help your team operate more efficiently every day.

Release 26.73 is built to help wellness businesses strengthen client loyalty, improve premium experiences, and reduce friction across the client journey—from booking to check-in to ongoing retention. Whether you run a salon, spa, med spa, wellness clinic, or fitness studio, these updates are designed to help your business work smarter while creating even stronger client relationships.

Here’s how businesses across the WellnessLiving community can now benefit from these latest updates.

Turn referrals into a consistent source of new clients with smarter guest passes

The updated guest pass experience makes it easier for businesses to encourage referrals by giving loyal clients a simple way to invite friends and family to experience their services. This creates more opportunities for organic growth and stronger community-driven marketing, helping businesses like Lauren’s at Flock Fitness turn happy members into active promoters of the brand.

Strengthen loyalty with priority booking for premium clients

Priority booking gives businesses a more effective way to reward high-value clients with preferred access to appointments, services, and classes. By creating a more elevated experience for premium members, businesses like All Active Pilates and Physio can strengthen retention while helping top clients feel recognized and valued.

Keep busy front desks moving with a faster check-in experience

The updated front desk and check-in experience helps businesses reduce bottlenecks, improve efficiency during busy hours, and create a smoother arrival process for clients. With less time spent managing administrative flow, businesses like Mary’s at One Gen Gem can keep peak-hour operations running smoothly while allowing staff to stay focused on client care.

Simplify billing conversations with clearer account statements

Refined account statements now give businesses improved visibility into client billing and payment activity, making it easier to stay organized and answer financial questions quickly. Cleaner financial records help reduce confusion and support more confident day-to-day operations for businesses like John’s at Breakthrough Fitness, where streamlined account management means more time can be spent focused on member experience and growth.

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Check out the Release Notes for all the new features and improvements in Release 73, and let us know what you think. Your feedback helps shape every update.

At WellnessLiving, we’re proud to support the professionals shaping the future of health and beauty. Here’s to growing, glowing, and thriving together. 

Not part of the WellnessLiving family yet? We’d love to meet you! Book a free, no-commitment demo today to learn how we make your day a little more beautiful.

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Health and Beauty Booking and Retention FAQs 

How can priority booking and guest passes work together to grow a client base? 

Priority booking gives your best clients a reason to stay on a top-tier membership. Guest passes give those same clients a way to bring friends through the door. Together, they turn your most loyal clients into your strongest growth channel. 

How does a faster appointment booking flow improve front desk efficiency? 

Fewer screens and fewer taps mean less time spent on each booking and more time spent with the client in front of you. On busy days, those saved seconds add up to faster check-outs and a calmer front desk overall. 

Why are pay-ready statements better than traditional invoicing for health and beauty businesses? 

Clients at med spas, salons, and clinics expect a professional billing experience. A single email with a live balance and a one-click payment link delivers that experience and gets you paid faster, without manual reconciliation or separate invoicing tools. 

What makes AI front desk tools more effective than basic chatbots? 

A basic chatbot answers a question. An AI front desk like CAASI handles nuanced questions about your services, pricing, and policies, then converts that conversation into a confirmed booking. It captures interest the moment it happens, including outside business hours. 

Why does email domain verification matter for client communication? 

Emails sent from your own verified domain land in inboxes more reliably and look more professional to clients. A one-click setup means you get the deliverability and brand benefits without involving IT or paying for a separate tool.