Jack & Hill Packs a Punch With Small Group Boxing and WellnessLiving
Last Updated on 25 February, 2026
Running a studio isn’t just about offering great workouts. It’s about building a strong community, keeping clients engaged, and managing operations smoothly behind the scenes.
Jack & Hill, a personal training and small group boxing studio based in Australia, has mastered that formula. With over a decade of growth, they’ve expanded from one-on-one personal training into a dynamic business offering boxing classes, group coaching, and nutrition services, all while cultivating a fiercely loyal client base.
At the core of their success? A passion for helping people—and the right tools to run and grow their business.
In the latest stop on our CEO Tour: Australia Edition, Marianna Fridman steps into the ring to take a closer look at how Jack & Hill has leveraged WellnessLiving to streamline operations, boost client retention, and deliver an exceptional experience that keeps members coming back.
Key takeaways:
- Jack & Hill grew from solo training into a vibrant multi-service studio with small group boxing and coaching.
- WellnessLiving’s scheduling and automated reminders helped improve client attendance and retention.
- Strong community focus and passionate coaching keep members engaged and loyal.
A Decade of Partnership
Jack & Hill has been a WellnessLiving customer for an incredible 10 years. What started as a solo personal training operation has evolved into a vibrant multi-service studio. Owner Simon Jackson has grown not only his offerings but his client base, cultivating a strong community that keeps clients coming back.
“WellnessLiving really helped me because I didn’t have any schedule before,” Simon explains. “The scheduling helped me stay organized—and clients love the reminders. It helps with retention, too.”
Seamless Scheduling & Smarter Retention
Simon credits WellnessLiving’s powerful scheduling and client engagement tools as a key driver in his studio’s success. Automated text and email reminders keep clients on track and showing up for their sessions, boosting both attendance and accountability.
“People really love the text message reminders,” Simon shares. “It keeps them accountable, and that’s made a real difference in helping them achieve their goals.”
Passion, Purpose, and Punches
At Jack & Hill, every training session is about more than just fitness—it’s about transformation. Whether clients are stepping into the ring for a boxing class or showing up for personal coaching, they’re supported by a team that’s genuinely invested in their progress.
Owner Simon puts it simply: “I just like getting up and helping people, knowing that I can make a difference in people’s lives.” That drive to serve others is at the heart of everything Jack & Hill does.
Along with physical gains, the studio focuses on helping clients stay accountable, build confidence, and achieve goals they never thought possible. “It’s very satisfying to see people achieving their goals and helping them along their journey,” Simon shares. That commitment is what keeps the community strong and the studio thriving.
Growing Services, Growing Community
Over the years, Jack & Hill has expanded far beyond one-on-one personal training. The studio now offers:
- Small group boxing studio classes
- Group personal training sessions
- Nutritional coaching
This range of services helps Simon deliver even more value to his clients and helps Jack & Hill stand out in a competitive fitness market.
“I like to think I’ve built a great community here,” Simon says. “People love coming in and enjoy the services. That’s what it’s really about.”
The Knockout Formula
From the moment Marianna stepped into the studio, it was clear that Jack & Hill is more than just a fitness business—it’s a passionate, purpose-driven community. And with WellnessLiving as their software partner for the past 10 years, they’ve had the tools to grow, evolve, and thrive.
Congratulations to Simon and the entire Jack & Hill crew. We’re honored to be in your corner!
Ready to take your studio to the next level?
👉 Book your free demo with WellnessLiving and discover how our platform can help your business punch above its weight.
❓ Small-Group Boxing & Studio Growth: FAQs ❓
Jack Hill focused on creating a community around small-group boxing. The format offered personalized coaching with a social atmosphere. Members felt supported and connected, which encouraged consistent attendance and stronger retention.
Small-group classes balance coaching access and affordability. Clients receive attention without the cost of private training. This format increases perceived value and makes workouts more enjoyable, driving rebooking and referrals.
Reliable software streamlined scheduling, billing, and communication. Automation reduced admin work and kept classes organized. Accurate reporting helped the team understand attendance trends and optimize offerings.
Prioritize both quality coaching and community feel. Use data to understand client patterns. Invest in systems that support operations, so your team can focus on service. Intentional consistency builds both trust and long-term growth.
Track attendance, rebooking rate, and dropout patterns. Measure revenue per member and per class type. Monitor how often new clients convert to regulars. These indicators show whether your small-group strategy is driving sustainable demand.
