WellnessLiving vs Mindbody: Which Platform Is Right for You?
Last Updated on 26 April, 2024
Looking for the perfect solution to help you manage your fitness studio or wellness business?
If so, you’re in the right place.
Two of the most popular solutions are WellnessLiving and Mindbody.
You’re probably wondering which one is right for you. Which platform will give you the most bang for your buck? Which support team will be there for you when you need it?
In this guide, we compare WellnessLiving versus Mindbody to help you make an informed decision.
Below, you’ll information on how these platforms stack up in terms of customer reviews, features, pricing, and customer support.
WellnessLiving vs Mindbody: Customer reviews
WellnessLiving beats Mindbody on major software review sites. Check out the stats.
Capterra reviews:
G2 reviews:
The majority of these gains are due to WellnessLiving’s ease-of-use and superior customer support. Customers say that WellnessLiving is more affordable and reliable than Mindbody.
“ WellnessLiving delivered on their intentions for the technology and some. The website for the business end is easy to use, intuitive and the WellnessLiving team do a fantastic job of monthly tech updates and communicating these updates through various channels including videos. We love the WellnessLiving Elevate Staff App. It’s easy for staff to use with little or no training. We love having happy, returning clients who can manage their own personal accounts, profiles, purchases, bookings, and cancellations in advance of coming to the studio.” – Annalize Hazel, owner of Breathe Fitness Studio
WellnessLiving vs Mindbody: Features
When it comes to functionality, WellnessLiving and Mindbody are similar, but keep in mind that while the features do overlap, many reviewers state that Mindbody’s tools are difficult to use and buggy.
Also consider that Mindbody’s customer support is less helpful and not available 24/7 (more on this later).
All in all, WellnessLiving and Mindbody both offer:
- Online booking
- Online payments
- Reserve with Google
- Staff management
- Client management
- Email marketing
- SMS marketing
- Customer review requests
- Client apps
- Staff apps
- Website builder
- Website plugins
- Virtual classes
- Video libraries
Where these platforms differ is in how they split up these features into different plans. So, be sure to review the pricing comparison below.
WellnessLiving vs Mindbody: Pricing
Mindbody’s pricing is higher than WellnessLiving due to expensive core plans and add-ons.
With Mindbody, you have to choose a higher-tier plan in order to get essential marketing and communication features, but WellnessLiving includes these in every subscription. With WellnessLiving, you get automated email, SMS, and push notifications even on our lowest-priced plan, but Mindbody doesn’t include these until you upgrade to the third subscription tier.
WellnessLiving also offers a client leaderboard, client groups, fundraising, a task manager, and parent-child account linking on all plans, but Mindbody does not.
WellnessLiving VS Mindbody: Customer support
Mindbody’s customer support is available via phone 8am to 8pm EST, but WellnessLiving offers 24/7 phone support so no matter when you need help with your business, we’re here for you.
And while Mindbody’s customer support is rated just 3.8 stars on Capterra, WellnessLiving has earned 4.3 stars for our customer service.
5 more reasons to choose WellnessLiving over Mindbody
Still wondering which software is right for your business? Here are more great reasons to opt for WellnessLiving.
1. Get a custom branded app that doesn’t feature competitors
With WellnessLiving, you get a custom branded mobile app that is 100% yours. It only features your business—nearby competitors are never included.
But Mindbody app users will be able to see nearby listings and might decide to go with one of your competitors.
2. Save on credit card processing fees
WellnessLiving continuously goes to bat with merchants to lower credit card processing fees for our customers.
Compared to Mindbody, you’ll save 20-40% on fees for membership payments, class passes, and merchandise. Depending on your revenue, these savings could represent thousands per month.
3. Stop paying 20% fees for Reserve with Google
You can utilize Reserve with Google—so clients can book services directly in Google Search and Maps—without having to pay a 20% fee for this free service.
20% is a hefty cost, and as Reserve with Google gains popularity, the losses will add up. Unlike Mindbody, WellnessLiving doesn’t charge this fee.
4. Get more features in our core plans (fewer add-ons)
As you grow with WellnessLiving, the amount you save will only increase.
With Mindbody, you have to pay an additional $200 per month to create your own app for clients. With WellnessLiving, this is included in our BusinessPro and BusinessMax plans. So, once you’re ready to upgrade, you can unlock even more great features while getting the app thrown in practically for free. But if you stick with Mindbody, you’ll always pay that extra $200 per month even when you upgrade to more costly subscription tiers.
5. Take advantage of our free onboarding and data migration
WellnessLiving offers free onboarding and data migration. So, whether you’re switching from Mindbody or a plethora of apps and systems, we’ll be able to take the reins.
Our team offers a hands-on onboarding process that includes moving over your client data, products, and services. We also talk through your business goals with you and help you make the most of our marketing and analytics features.
To learn more, request a demo with our sales team and a representative will also walk you through a side-by-side pricing comparison based on your needs.
* Mindbody is a trademark of Mindbody, Inc., and is not affiliated with WellnessLiving.
