Your New Client Plan: What to Say, Send, and Do in the First Month

The first month is when habits form—or break. In this session, we show you how to guide new clients with thoughtful communication, helpful reminders, and strategic offers that build trust and increase return visits.

Join this session to learn:

• What a great 30-day client journey looks like, from first booking to habit

• What messages to send and when (email, SMS, app notifications)

• How to create moments of surprise, recognition, and value in early visits

• What tools to use to automate check-ins, tips, and follow-ups